Feedback from previous guests about their experience
60%
liked the resort and would come back again
6.0/10
Guest rating
Rooms
5.0
Location
6.8
Service
5.0
Dining
5.6
Guest reviews
6.0/10
based on 5 reviews
5.8
5.8/10 based on 16 reviews
Dennis
United Kingdom,
March
2025
5.8/10
My stay at the Holiday Holiday Sun City Apartments was quite disappointing. While the location was fantastic with great views and a lovely pool, the room itself was well below average for the price I paid. Stained sheets and worn carpets made for an uncomfortable atmosphere, and a lack of basic amenities like curtain and WiFi added to my frustrations. Overall, it felt like the room needed a serious makeover. 😞🏖️
Rooms
5.0
Very disappointing room, stained sheets, worn carpets.
Service
5.0
Staff were not helpful; complaints were dismissed.
Location
5.0
Great location with beautiful ocean views.
Dining
5.0
No dining options available.
Facilities
5.0
Pool is great, but WiFi was lacking.
George
United Kingdom,
March
2025
5.0/10
I had high expectations for my stay, especially given the price of $370 per night. While the location was fantastic and offered great views, the room itself left a lot to be desired. There were stained sheets and worn carpets, and initial service was lacking especially when it came to basic amenities.
Rooms
5.0
The room was disappointing with stained sheets and no curtains in the bedroom. I even had to resort to hanging rugs at the window. The entire room felt like it needed a makeover.
Service
5.0
The staff’s response was quite frustrating. When I raised my concerns, they referred me to the photos, which felt dismissive. They eventually did change the sheets and sent a contractor for the curtains, but it was too late to salvage my experience.
Location
8.0
The location was a big plus. It’s right on the Gold Coast with stunning views and easy access to local attractions.
Dining
6.0
Dining options were limited, but I did enjoy some grilled fish from a nearby restaurant that was recommended.
Facilities
5.0
The facilities seemed nice, especially the pool area, but the cumbersome process of picking up and dropping off the key detracted from the experience.
Jimmy
United Kingdom,
January
2025
5.6/10
I had mixed feelings about my stay. The ocean views were stunning, and the location was perfect for my family. However, the room itself was disappointing. Stained sheets and worn carpets made for an uncomfortable experience, especially for the price of $370 a night.
Rooms
5.0
The room was privately owned and showed signs of neglect. stained sheets and no curtains in the bedroom made it feel less than welcoming.
Service
5.0
I found the staff to be unhelpful when I raised concerns. their response felt dismissive, suggesting I could sue if unhappy.
Location
5.0
The location was fantastic, close to everything and offered great views. definitely a highlight of my stay.
Dining
5.0
I didn't explore much dining, but I did enjoy a quick bite of local favorites. the Vienna Beef hot dogs were a delight.
Facilities
5.0
I appreciated the pool area. it looked great and was a nice spot to relax, although the parking situation was frustrating.
Ella
United Kingdom,
January
2025
6.6/10
I had some great aspects of my stay at the Holiday Sun City Apartments, like the amazing views and the great location. However, there were significant downsides, including stained sheets and worn carpets in my room. Unfortunately, I felt the overall experience didn't live up to the price I paid. 😕
Rooms
5.0
The room was well below average, with stained sheets and worn carpets. I had to hang rugs at the window because there was no curtain. For the price, I expected much better.
Service
5.0
The hotel staff were not very helpful since my room was privately owned. When I raised my concerns, they didn't seem to care much about my experience.
Location
8.0
The location is fantastic, providing beautiful views and easy access to nearby attractions.
Dining
7.0
While I didn't dine at the hotel, I heard there are good sushi options nearby.
Facilities
5.0
The pool looked great, but the lack of amenities like WiFi and the inconvenient key pick-up process affected my stay.
Aiden
United Kingdom,
December
2024
7.0/10
My stay at Holiday Holiday Sun City Apartments was pretty mixed. I loved the amazing views from my room, and the pool was a highlight too. However, the condition of the room left much to be desired; it felt below average for the price I paid. From stained sheets to worn carpets, the overall upkeep was lacking.
Rooms
5.0
The room was well below average. stained sheets, no curtain, and a worn carpet. I had to hang rugs at the window and there was just one bar of soap in the bathroom.
Service
5.0
Unfortunately, since the room is privately owned, hotel staff weren't very helpful. The key pick-up and drop-off was frustrating as it involved going to a different location.
Location
8.0
The location was great. offering stunning views and easy access to nearby attractions.
Dining
5.0
While I didn't dine in, the area seemed to have plenty of options nearby. but I didn't get a chance to explore them.